Forth Worth and Surrounding Areas

Troubleshooting Guide: What to Do When Your Garage Door Isn’t Closing

A garage door that refuses to close can be frustrating and potentially dangerous. This problem may occur for several common reasons, ranging from simple mechanical issues to more complex electrical or sensor-related problems. Understanding the potential causes can help you troubleshoot the issue and determine the appropriate action.

Some of the most common reasons why garage doors don’t close include:

  1. Obstructions in the door path
  2. Misaligned or damaged safety sensors
  3. Faulty garage door opener
  4. Worn-out or dirty tracks and rollers
  5. Broken springs or cables
  6. Incorrect limit settings
  7. Remote control issues

Checking the garage door opener

The garage door opener is the primary component responsible for opening and closing the door. If the opener is not functioning correctly, it can prevent the door from closing properly. Here are some steps to check the garage door opener:

  1. Check the power cord and circuit breaker to ensure that the opener receives power.
  2. Listen for any unusual noises or vibrations from the opener, which may indicate a mechanical issue.
  3. Check the opener’s manual release mechanism and ensure it’s properly engaged.
  4. Inspect the opener’s wiring and connections for any signs of damage or loose connections.
  5. Test the opener’s safety features, such as the force adjustment and auto-reverse function.

Testing the safety sensors

Garage doors are equipped with safety sensors that prevent the door from closing if an object or person is in the path. These sensors are typically located near the bottom of the door tracks and work by emitting an invisible beam across the opening. The door should automatically reverse or stop closing if the beam is interrupted.

Garage Door

To test the safety sensors, follow these steps:

  1. Locate the sensor units on both sides of the door opening.
  2. Check for any obstructions or debris that may be blocking the sensors.
  3. Clean the sensor lenses with a soft, dry cloth.
  4. Ensure that the sensors are properly aligned and facing each other.
  5. Perform a safety sensor test by placing an object in the door’s path and attempting to close the door.

Inspecting the garage door tracks

The tracks that guide the garage door as it opens and closes can become misaligned, damaged, or obstructed over time. This can prevent the door from closing smoothly or cause it to get stuck. Here’s how to inspect the tracks:

  1. Inspect the tracks for any visible signs of damage, such as dents, bends, or debris.
  2. Check for any obstructions or objects that may be blocking the tracks.
  3. Ensure that the tracks are securely mounted and level.
  4. Lubricate the tracks with a garage door lubricant to ensure smooth operation.

Lubricating the moving parts

Regular lubrication of the garage door’s moving parts is crucial for smooth operation and longevity. Over time, the rollers, hinges, and other components can become dry and stiff, making it more difficult for the door to move freely. Proper lubrication can prevent unnecessary wear and tear and ensure the door closes properly.

Here’s how to lubricate the moving parts:

  1. Identify the key components that require lubrication, such as the rollers, hinges, and pulleys.
  2. Use a garage door lubricant specifically designed for this purpose. Avoid household oils or greases, as they can attract dirt and debris.
  3. Apply a small amount of lubricant to the moving parts, not over-lubricating.
  4. Operate the door several times to distribute the lubricant evenly.

Adjusting the garage door limit settings

The garage door opener has limit settings that control how far the door opens and closes. If these settings are incorrect, the door may not close completely or may stop prematurely. Adjusting the limit settings can often resolve issues with the door not closing properly.

Garage Door

To adjust the limit settings, follow these steps:

  1. Locate the limit adjustment screws or dials on the garage door opener.
  2. Refer to the manufacturer’s instructions for the proper adjustment procedure.
  3. Adjust the closing limit setting by turning the screw or dial in small increments until the door closes completely.
  4. Test the door several times to ensure the new settings are correct.

Troubleshooting the garage door remote control

If the garage door opener is functioning correctly, but the door still won’t close when using the remote control, the issue may lie with the remote itself. Here are some steps to troubleshoot the remote control:

  1. Check the battery in the remote and replace it if necessary.
  2. Ensure that the remote is properly programmed to the garage door opener.
  3. Try operating the door using the wall-mounted control panel to rule out issues with the remote.
  4. Check for any potential sources of interference, such as nearby electronic devices or metal objects.
  5. If the remote still doesn’t work, consider replacing it with a new one.

Calling a professional for garage door repairs

If you’ve tried all the troubleshooting steps and the garage door still won’t close properly, it may be time to call a professional garage door technician. Some situations that may require professional assistance include:

  1. Broken or damaged springs or cables
  2. Major mechanical issues with the garage door opener
  3. Structural problems with the door or tracks
  4. Safety sensor issues that cannot be resolved

Preventive maintenance tips for garage doors

Garage Door

Regular maintenance can help prevent many issues that could cause your garage door to stop closing properly. Here are some preventive maintenance tips to keep your garage door in top condition:

  1. Lubrication: Lubricate the moving parts, such as rollers, hinges, and pulleys, at least once a year to ensure smooth operation.
  2. Visual inspection: Regularly inspect the door, tracks, and opener for any signs of wear, damage, or obstructions.
  3. Safety sensor check: Test the safety sensors periodically to ensure they function correctly.
  4. Tightening hardware: Check and tighten any loose bolts, nuts, or screws on the door and opener.
  5. Spring adjustment: Have a professional technician adjust the tension on the springs if necessary.

Frequently Asked Questions

Can I fix a broken garage door spring myself? 

It’s generally not recommended to attempt to repair or replace garage door springs yourself, as they are under high tension and can be extremely dangerous if not handled properly. It’s best to leave spring repairs to professional garage door technicians with the necessary training and equipment.

How often should I lubricate my garage door? 

Lubricating the moving parts of your garage door is recommended at least once a year. However, if you notice any squeaking or stiffness in the door’s operation, it may indicate that lubrication is needed more frequently.

Can I adjust the garage door opener’s force settings myself? 

While adjusting the force settings on some garage door openers is possible, it’s important to follow the manufacturer’s instructions carefully. Improper adjustments can lead to safety issues or damage to the door or opener. If you’re unsure about the process, it’s best to consult a professional.

Why is my garage door remote not working? 

There could be several reasons why your garage door remote isn’t working, including a dead battery, interference from other devices, or desynchronization with the opener. Try replacing the battery, eliminating potential sources of interference, and reprogramming the remote if necessary.

How do I know if my garage door needs to be replaced? 

If your garage door is severely damaged, has structural issues, or is simply too old and worn out, consider replacing it. Signs that a replacement is needed include excessive noise, difficulty opening or closing, and visible damage or deterioration that cannot be repaired.


A garage door that won’t close properly can be frustrating and potentially hazardous. By following this troubleshooting guide, you can identify and address many common causes, such as obstructions, sensor issues, track problems, and opener malfunctions. Regular maintenance and prompt attention to any issues can prevent more significant problems from occurring.

However, if you encounter complex or potentially dangerous issues, it’s always best to seek the assistance of a professional garage door technician. They have the expertise and tools to repair or replace your garage door safely and effectively.

If you’re experiencing issues with your garage door not closing properly, don’t hesitate to contact our team of experienced professionals at Arnold’s Garage Door. We offer comprehensive garage door repair and maintenance services to ensure your door operates smoothly and safely. Schedule a consultation today by calling (682) 261-6268 or visiting our website at

End Note

Thank you for reading our blog! At Arnold’s Garage Door Service, we are dedicated to providing exceptional garage door solutions tailored to meet your needs. Whether you’re facing a power outage, need a garage door replacement, or require repair services in Alvarado, TX, our expert team is here to help.

Discover more about our comprehensive services on our Garage Door Replacement page and our Garage Door Repair page for Alvarado, TX. Learn about our commitment to quality and customer satisfaction by visiting our About Us page.Stay connected and get the latest updates by following us on Facebook and Instagram. For any questions or to schedule a service, visit our Contact Us page. Let Arnold’s Garage Door Service provide you with reliable, professional, and friendly service to keep your garage door in top condition!

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